The Immediate Drawbacks of Using a Sub-Optimal Workforce Management Tool

What's the Situation? The principle underlying technological progress is simple: if a tool or technology is no longer the best (i.e. simple, optimal, cost-efficient, time-efficient and/or user-friendly), it should be replaced. Right? Right. Although this principle is fairly straightforward, it seems that it isn’t entirely understood. Many businesses today do not seem to realize that many of their existing methods and tools ...

Restaurants: The Hidden Costs of Intangible Factors

The Restaurant Context The restaurant industry is one-of-a-kind: a fast-paced atmosphere, many moving bodies, hard-working employees, service rushes, long hours, close quarters, sweat-inducing environments, and demanding clients; it’s a tough place to work in, and it’s certainly rewarding. Photo by Michael Browning on Unsplash It’s definitely not for everyone, however; you have to be cut out for restaurant work. I know this from experience: it took ...

How to Reduce Labour Costs Without Complicated Software or Consultants in 2019

(Cover Photo by Sharon McCutcheon on Unsplash) Reducing business costs and increasing profit... It's the never-ending quest, isn't it? Let me guess, it's one of your goals for the new year? (Don't worry, it's one of ours too.) If you're a business owner or manager, taking care of costs is a daily reality. In any given week, you may spend hours trying to look for ways to optimize your ...

The Dark Side of Happiness

The Dark Side of Happiness (Friedman 94-97) We all want to be happy; it's a natural desire in us all. Many of us spend our lives trying to be happy, or to find the 'secret of eternal happiness' (if such a thing exists). Whether we realize it or not, most of our decisions are made with our happiness in mind. And with good ...

6 Things Happy Workplaces Can Learn from a Casino (Part 2)

Be sure to check out Part 1 if you've missed it! 4) Experiences are more rewarding than objects (Friedman 89-90) Psychological research has shown that experiences provide a greater happiness boost than material objects. Why is this the case? 1) "Because experiences tend to involve other people, and being in the company of others increases our happiness." 2) "Experiences expose us to new ideas and surroundings, ...

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