Restaurants: The Hidden Costs of Intangible Factors

The Restaurant Context The restaurant industry is one-of-a-kind: a fast-paced atmosphere, many moving bodies, hard-working employees, service rushes, long hours, close quarters, sweat-inducing environments, and demanding clients; it’s a tough place to work in, and it’s certainly rewarding. Photo by Michael Browning on Unsplash It’s definitely not for everyone, however; you have to be cut out for restaurant work. I know this from experience: it took ...

How to Reduce Labour Costs Without Complicated Software or Consultants in 2019

(Cover Photo by Sharon McCutcheon on Unsplash) Reducing business costs and increasing profit... It's the never-ending quest, isn't it? Let me guess, it's one of your goals for the new year? (Don't worry, it's one of ours too.) If you're a business owner or manager, taking care of costs is a daily reality. In any given week, you may spend hours trying to look for ways to optimize your ...

Investing Time: 5 High ROI Activities for Your Business

(Cover Photo by Alex Perez on Unsplash) In the last post, we talked about low ROI activities to be avoided; in other words, activities that aren’t worth spending your time on. But let’s take a second to consider the flipside of this issue: what are the activities that are worth spending your time on? What are the activities that offer the highest return on investment? Before ...

12 Questions Employees Need to Ask Themselves and Managers Need to Consider

If you’ve noticed, many of our recent posts have been centering on the employee experience: how to make the workplace better for everyone. With all those posts in mind, I’d thought I’d find a resource that summarizes well what we’ve talked about over the past couple of weeks. Here are some interesting insights (and questions) that come from “the largest worldwide study ...

7 Reasons Why You Might Be Worse at Interviewing Than You Think

Judging character and assessing ability is an important skill in everyday life, but it is especially important when interviewing an applicant for a position in your company. Do you think you are a good interviewer? Do you think you are a good judge of character, of talent and of ability? I think I am. Apparently, most of us aren’t. In fact, psychology confirms this; ...

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